Complaints and Appeals Policy

Purpose

This policy ensures that authors, readers, and other stakeholders have a transparent mechanism to raise complaints or appeals regarding editorial decisions, publication ethics, or any aspect of the publishing process across all journals published by Nitee Publication.

Submission of Complaints

• Authors and readers can submit their complaints or appeals to the Editor or the Publisher via email given in the journal contact link.

Response Timeline

• Complaints will be acknowledged within 72 hours of receipt.
• If no response is received within this timeframe, or if the complainant is not satisfied with the response, they may escalate the matter.

Escalation Procedure

• For unresolved or unsatisfactory responses, complainants may write to:
  • Managing Editor of the respective journal
  • Publisher: publisher@thejournals.in
• Complainants should clearly reference their original complaint details in follow‑up emails to ensure proper handling.

Publisher’s Commitment

• Nitee Publication is committed to handling all complaints fairly, transparently, and promptly.
• Complaints will be investigated in consultation with the relevant editor(s), author(s), and, where necessary, the authors’ institution(s).
• Outcomes may include correction, clarification, or other appropriate action consistent with international publishing ethics standards.