MMRJ Cover Page

Multidisciplinary Multilingual Research Journal

eISSN : 3107-8141 | Frequency: Quarterly

Editor in Chief : Prof. (Dr.) Anand Mittal

About : Multidisciplinary Multilingual Research Journal is a national, quarterly, peer-reviewed academic publication that seeks to foster inclusive, cross-disciplinary dialogue and promote scholarly excellence across linguistic and cultural boundaries. Published by Nitee Publications, the journal is committ Read more

Article Metrics
Views : 119 | Downloads: 316
Crossref Citations: Loading...

View in Google Scholar

Dimensions
Altmetric Attention
PlumX:

A Generational Analysis of Millennial and Gen Z Behavior in Contemporary Organizations

  • Simran Mittal* Simran Mittal Corresponding author Research Scholar Amity Business School, Amity University, Noida, India India Simran Mittal ORCID Id ,  
  • Harminder Kaur Gujral Harminder Kaur Gujral Professor Amity Business School, Amity University, Noida, India India
Received: January 12, 2026
Accepted: February 10, 2026
Published: February 25, 2026
Volume: 2 (1) | Page: 11-21

Abstract

The dynamics of workplaces around the world are undergoing a fundamental change due to the growing number of Millennials and Generation Z in the labour market (Twenge, 2010). Traditionally oriented organizational norms, which pre-empt hierarchy, job security, and long- term loyalty, are increasingly called into question by new value orientations focusing on flexibility, purpose, collaboration and digital integration. The given paper will explore how much Millennials and Generation Z are transforming the behaviour of the modern workplace, affecting leadership styles, patterns of communication, work values as well as organisational culture (Myers & Sadaghiani, 2010). Based on the generational cohort theory, social exchange theory, and modern empirical literature, the given work synthesises the obtained studies and outlines fundamental behavioural changes and the emergent trends in the modern workplaces with the impact of generational diversity (Parry, 2011). It takes a conceptual and reviewbased approach to analyse critically scholarly contributions that have been released within the last two decades, thus shedding light on the importance of technological progress, a changing psychological contract, and a changing employee expectation (Macky et al., 2008). According to the findings, Millennials and Generation Z are not just adjusting to organisational systems but transforming them in an active manner and organisations have to reimagine how they handle human resource practices, leadership, and how they engage workers (Schullery, 2013). This way, the research contributes to the developing literature in generational workforce dynamics and provides practical information to organizations that aim to align old structures with the requirements of modern workforce (Lyons & Kuron, 2014).

Keywords: millennials, generation z, workplace behaviour, generational diversity, organizational culture, workforce transformation

References

  1. Aswani, D., & Otiende, J. O. (2024). Effective workplace communication: organizational subcultures and communication preferences for Gen Z’s. Journal of the Kenya National Commission for UNESCO, 5(1). https://doi.org/10.62049/jkncu.v5i1.234
  2. Barazani, I. (2025). Generational Perspectives on Work: Reframing Job Presence and Added Value in the Multigenerational Workplace. BRAND. Broad Research in Accounting, Negotiation, and Distribution, 16(1), 58-63. http://dx.doi.org/10.70594/brand/16.1/4
  3. Çera, E., Ndreca, P., Çera, G., Asamoah, C. A., & Matošková, J. (2024). Does Generation Cohort Matter for Teleworking? Diving into Challenges and Advantages of Teleworking Concerning Gen Y and Gen Z. Journal of East-West Business, 30(2), 219–247. https://doi.org/10.1080/10669868.2023.2299489
  4. Choudhary, R., Shaik, Y. A., Yadav, P., & Rashid, A. (2024). Generational differences in technology behavior: A systematic literature review. Journal of infrastructure, Policy and Development, 8(9), 6755. https://doi.org/10.24294/jipd.v8i9.6755
  5. de Waal, A (2025). Dealing with Gen Z in the workplace: insights from the Finance Function. https://doi.org/10.18646/2056.122.25-008
  6. Gabrielova, K., & Buchko, A. A. (2021). Here comes Generation Z: Millennials as managers. Business horizons, 64(4), 489-499. https://doi.org/10.1016/j.bushor.2021.02.013
  7. Kumbla, P. K. (2020). From commitment to passion: Appraising the energy of millennials. NHRD Network Journal, 13(4), 416-423. https://doi.org/10.1177/2631454120951877
  8. Lyons, S., & Kuron, L. (2014). Generational differences in the workplace: A review of the evidence and directions for future research. Journal of Organizational Behavior, 35(S1), S139–S157. https://doi.org/10.1002/job.1913
  9. Macky, K., Gardner, D., Forsyth, S., & Cennamo, L. (2008). Generational differences in work values, outcomes and person–organisation values fit. Journal of Managerial Psychology, 23(8), 891–906. https://doi.org/10.1108/02683940810904385
  10. Magni, F., & Manzoni, B. (2020). Generational differences in workers' expectations: Millennials want more of the same things. European Management Review, 17(4), 901-914. https://doi.org/10.1111/emre.12405
  11. Mahmoud, A. B., Reisel, W. D., Grigoriou, N., Fuxman, L., & Mohr, I. (2020). The reincarnation of work motivation: Millennials vs older generations. International Sociology, 35(4), 393-414. https://doi.org/10.1177/0268580920912970
  12. Mosca, J. B., & Merkle, J. F. (2024). Strategic onboarding: Tailoring Gen Z transition for workplace success. The Journal of Business Diversity, 24(1), 1-13.
  13. Myers, K. K., & Sadaghiani, K. (2010). Millennials in the workplace: A communication perspective on millennials’ organizational relationships and performance. Journal of Business and Psychology, 25(2), 225–238. https://doi.org/10.1007/s10869-010-9172-7
  14. Nair, M. S. V. (2021). A Study based on Pune IT Millennials on Attrition and Retention. International Journal of Advance Study and Research Work, 2581-5997. https://doi.org/10.5281/zenodo.4568668
  15. Nichols, A., & Smith, S. M. (2025). Retaining and engaging baby boomers in the workplace. Strategic HR Review. https://doi.org/10.1108/SHR-01-2025-0010
  16. Parry, E., & Urwin, P. (2011). Generational differences in work values: A review of theory and evidence. International journal of management reviews, 13(1), 79–96. https://doi.org/10.1111/j.1468-2370.2010.00285.x
  17. Sabila, G. S., El Karimah, K., & Nurfadila, F. (2024). Fenomena job hopping pada gen z dalam bidang komunikasi. Tuturan: Jurnal Ilmu Komunikasi, Sosial dan Humaniora, 2(2), 98-106. https://doi.org/10.47861/tuturan.v2i2.923
  18. Sari, F. R., Anggraini, R., & Yusuf, M. (2025). THE EFFECT OF FINANCIAL ATTITUDE, INVESTMENT KNOWLEDGE, AND PSYCHOLOGICAL FACTOR ON GENERATION Z INVESTMENT DECISIONS. International Journal of Current Economics & Business Ventures, 5(2).
  19. Schullery, N. M. (2013). Workplace engagement and generational differences in values. Business Communication Quarterly, 76(2), 252–265. https://doi.org/10.1177/1080569913476543
  20. Serban, A. V. (2025). Generation Z vs. Millennials: Cultural differences in attitudes towards work. Management Student Working Papers.
  21. Twenge, J. M., Campbell, S. M., Hoffman, B. J., & Lance, C. E. (2010). Generational differences in work values: Leisure and extrinsic values increasing, social and intrinsic values decreasing. Journal of Management, 36(5), 1117–1142. https://doi.org/10.1177/0149206309352246
  22. Wandhe, D. P. (2024). The new generation: Understanding millennials and Gen Z. Available at SSRN 4716585.
  23. Watkins, H. J., & Omilion-Hodges, L. M. (2025). Zooming in on generational differences: Exploring intergenerational employee relationships and the rise of Generation Z in the workplace. International Journal of Business Communication. https://doi.org/10.1177/23294884251345809
  24. Waworuntu, E. C., Kainde, S. J., & Mandagi, D. W. (2022). Work-life balance, job satisfaction and performance among millennial and Gen Z employees: a systematic review. Society, 10(2), 384-398. https://doi.org/10.33019/society.v10i2.464
  25. Westover, J. H. (2025a). Generational Divides and Gender Dynamics: Decoding the Multifaceted Drivers of Employee Engagement. https://doi.org/10.20944/preprints202506.1680.v1
  26. Westover, J. H. (2025b). MILLENNIAL MANAGERS AS AGENTS OF POSITIVE CHANGE. HUMAN CAPITAL LEADERSHIP REVIEW Учредители: Human Capital Innovations, LLC, 18(2).
  27. Wibowo, A. A., Putri, M. R. E., & Rino, R. (2025). Transformational leadership for millennials in the era of Industrial Revolution 4.0. Journal Transnational Universal Studies, 3(2), 67-72. https://doi.org/10.58631/jtus.v3i2.149
Recently Cited By
Loading citations...
Citation copied to clipboard
×
Cite this Article